Credit Controller

Credit Controller | Bristol (Office Based) | Up to £34,000 Robert Half are working with an organisation where an opportunity has arisen for a proactive Credit Controller to join a busy regional credit team, taking ownership of a portfolio of accounts. You'll work to maximise cash flow while building strong, lasting relationships with customers and colleagues, balancing firm, timely collection with a customer first approach. Key Responsibilities Chase outstanding debt by phone, letter and email, tailoring your approach to account type Accurately allocate customer payments across various payment methods Take payments over the telephone and manage approved payment plans Resolve invoice queries, liaising with branches and customers as needed Maintain stopped account listings and up-to-date customer records Prepare customer files and new credit applications for authorisation Escalate problem debts appropriately Provide general administrative support to the credit office What We're Looking For Essential: Confident, professional telephone manner, comfortable handling difficult debt collection conversations Excellent verbal and written communication skills Ability to work independently and as part of a team Strong relationship building skills across all levels Excellent organisation and ability to manage a busy workload A proactive approach to credit control Competent user of the Microsoft Office suite Desirable: Around two years' credit control experience Benefits 25 days' holiday plus bank holidays, increasing with service Contributory pension scheme Generous profit share scheme Onsite parking Regular company social events Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

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