Credit Controller

Job Description

Your new company

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

An established and growing business in the West Bromwich is seeking an experienced Credit Controller to join its finance team on a 12-month fixed-term contract. Due to continued growth, the credit control function is expanding, with plans to increase the team from two to four people is a fantastic opportunity for an ambitious Credit Controller who enjoys building relationships, resolving customer queries and driving cash collection performance within a busy, fast-paced environment.

The organisation offers a supportive working environment, genuine long-term opportunities, flexible working arrangements and a hybrid model with one day working from home per week.
Your new role

• Managing a portfolio of customer accounts and taking ownership of the credit control process

Proactively chasing outstanding debt via telephone, email, and written correspondence

Monitoring aged debt and ensuring collection targets and KPIs are achieved

Building and maintaining strong customer relationships

Investigating and resolving account queries in collaboration with internal departments

Logging and tracking customer disputes and payment issues

Producing customer credit reviews for assessment

Maintaining accurate customer records and account information

Supporting continuous improvements within credit control processes and systems

Handling a high volume of accounts and customer interactions across a large customer base

What you'll need to succeed

• Previous experience within a Credit Control position

A proven track record of collecting outstanding debt and reducing aged debt

Strong communication and relationship-building skills

Confidence handling customer conversations over the phone

Excellent organisational and time management abilities

Strong attention to detail and accuracy

A proactive, resilient, and self-motivated approach

Good Excel skills

Experience using ERP or finance systems would be advantageous

What you'll get in return

• Previous experience within a Credit Control position

A proven track record of collecting outstanding debt and reducing aged debt

Strong communication and relationship-building skills

Confidence handling customer conversations over the phone

Excellent organisational and time management abilities

Strong attention to detail and accuracy

A proactive, resilient, and self-motivated approach

Good Excel skills

Experience using ERP or finance systems would be advantageous

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xkybehq

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