Crisis Management & Scenario Testing Specialist

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

The Role

The Enterprise Operational Resilience team is seeking an Associate Director, Crisis Management & Scenario Testing, to support the execution and continuous enhancement of WTW's global crisis management and scenario testing capabilities.

The successful candidate will play a critical role in maintaining operational readiness across the organisation by coordinating crisis management activities, supporting major incident response efforts, managing scenario testing programmes, and driving remediation and continuous improvement initiatives. The role will work closely with business, technology, cyber security, operational risk, business continuity and third-party management teams to strengthen WTW's resilience capabilities and support compliance with evolving regulatory expectations.

This individual will support the Director in the day-to-day operation of the crisis management framework and act as a key coordinator during significant disruption events, helping ensure effective respo...