CRM Automation Executive

CRM/Automation Executive Stourbridge up to £40,000 Company Profile A fantastic opportunity to join a fast-growing business serving customers across the UK. With a collaborative, high-energy office environment, the business is at the forefront of CRM and automation solutions. As CRM & Automation Executive you will take ownership of the in-house CRM platform, Leads Hub (built on Go High Level), ensuring seamless automation, system optimisation, and exceptional client support. What’s on offer? • Bonus & performance incentive schemes • Company pension • Flexitime • Career progression within a fast-growing business • Full-time, office-based role What will you do as CRM & Automation Executive? * Manage and optimise the Leads Hub CRM (Go High Level platform) for internal teams and clients. * Develop, refine, and maintain automation workflows for lead management, follow-ups, and sales processes. * Provide client support and training to ensure effective onboarding and system usage. * Troubleshoot CRM issues, automation errors, and integration challenges. Monitor and analyse CRM performance data, providing actionable insights and recommendations. * Collaborate with marketing and sales teams to implement lead nurturing and retention strategies. * Maintain accurate documentation and SOPs to ensure smooth onboarding and operational efficiency. What do you need as CRM & Automation Executive?...