Customer Care Coordinator
A.D.S CONSTRUCTION PERSONNEL LTD
Milton Keynes
Salary
£32,000 a year
Job type
full time
Location
Milton Keynes, England
Repairs Coordinator / Customer Care Coordinator
Milton Keynes
£23,000 – £32,000
Full-time, Monday to Friday, 8:00 am – 4:30 pm
Hybrid working after training period: 3 days at home and 2 days in the office
What’s Offered
- Hybrid working once settled: 3 days at home and 2 days in the office
- Friendly, supportive team with long-standing staff
- Guidance from an experienced Contracts Manager
- Varied role with responsibility and autonomy
- Stable employer with ongoing development opportunities
Overview
A leading drylining contractor with long-standing staff and a supportive working culture is looking to appoint a Repairs Coordinator / Customer Care Coordinator. The role requires someone with residential experience in a similar customer care or repairs position, confident managing defects, remedial works and patching programmes across occupied properties. A strong personality and confident telephone manner are essential.
Key Responsibilities
- Manage customer care and repairs defects from initial instruction through to completion
- Schedule patchers and operatives across multiple sites and occupied properties
- Liaise with site managers, subcontractors, quantity surveyors a...