Customer Engagement Manager

Customer Engagement Manager - Knightsbridge 38,000 per annum | Full Time | Excellent Benefits Create Memorable Customer Experiences Are you passionate about delivering exceptional customer experiences and building meaningful relationships? We're looking for a Customer Engagement Manager to champion the customer journey across a prestigious luxury department store hospitality operation. If you're a natural relationship builder with a passion for hospitality, service excellence and creating unforgettable moments, we'd love to hear from you. Lead the customer experience strategy across all food and hospitality outlets. Support operational teams to deliver exceptional service every day. Champion a culture of hospitality, service and continuous improvement. Experience in customer engagement, hospitality, retail or guest experience management. Outstanding communication and relationship-building skills. A passion for delivering exceptional customer service. Experience using customer insights to improve service delivery. At Eurest , we're on a mission to make work better by helping people have better breaks . We believe that great food, welcoming spaces and meaningful moments bring people together, boost wellbeing and create thriving workplace cultures. Join a business where you'll help shape exceptional customer experiences, work with passionate teams and build a rewarding career within one of the UK's most iconic luxury retail destinations. Inspire exceptional service. xkybehq Help create better breaks with Eurest.