Customer Experience Lead – Growth & CRM (Leadership)

Universal Business Team in Caerphilly is seeking a Customer Experience Manager to lead an established team of five. This senior role includes driving customer interactions, managing inbound and outbound communications, and optimizing order management processes. The ideal candidate will have strong communication and organisational skills, experience with CRM systems, and the ability to foster a customer-focused environment. The role offers a competitive salary between £40,000 and £45,000, along with private healthcare and 25 days of holiday. #J-18808-Ljbffr