Customer Maintenance Technician

Are you an experienced Multi-Skilled Technician with a strong eye for detail, looking to develop your career within a well-established and growing housebuilder? We are delighted to be recruiting on behalf of a respected housebuilder with a strong reputation for delivering high-quality new build homes across the UK. This is an excellent opportunity for a Maintenance Technician to join the team on a permanent, full-time basis, covering the North East region. You will play a key role in ensuring new build homes are completed to the highest standards by carrying out a variety of remedial and maintenance works. This is a fantastic opportunity to join a supportive and collaborative business where quality, customer satisfaction, and health & safety are at the heart of everything they do. You will be responsible for completing a wide range of finishing and remedial tasks across occupied and newly completed homes, ensuring every property meets the highest standards before and after handover. The successful candidate will be a practical, self-motivated individual with excellent attention to detail, strong multi-trade skills, and the ability to work independently while delivering exceptional customer service. What You'll Be Doing: * Completing outstanding remedial and maintenance works across new build homes to a high-quality standard, ensuring Health & Safety remains the number one priority * Carrying out repairs in line with NHBC standards and company quality expectations * Undertaking a variety of multi-skilled tasks including joinery, plastering, filling, mastic application, painting, and general finishing works * Ensuring all relevant paperwork and job records are completed accurately and within agreed timescales * Maintaining company van stock and ensuring all tools and materials are available to complete works efficiently * Keeping the company van clean, well-maintained, and organised at all times * Acting as a professional ambassador for the business, delivering excellent customer service when working within customers' homes What We're Looking For: * Previous experience as a Maintenance Technician, Multi-Skilled Technician, Finishing Technician, or similar role within the construction or housebuilding sector * Proven experience carrying out joinery, plastering, filling, mastic, painting, and general maintenance works * Strong understanding of NHBC standards and quality expectations within new build housing * Excellent time management skills with the ability to prioritise workloads and work independently * Strong attention to detail with a commitment to delivering high-quality workmanship * Excellent customer service and communication skills with a professional and approachable manner * Good organisational and problem-solving skills * Comfortable using mobile technology to manage jobs and complete paperwork * Full UK Driving Licence Role Information: * Covering the North East region * Company van and fuel card provided * Choice of company car or car allowance * Discretionary Bonus Scheme * 26 days annual leave plus bank holidays * Holiday Buy Back Scheme * Company Pension Scheme * Private Medical Insurance * Healthshield membership * Life Assurance Scheme * Share Purchase Plan * Highstreet and retail discounts * Ongoing training and excellent career development opportunities This is a permanent position and the recruiting organisation will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website. Please call Amy Dunn for a confidential discussion and further information regarding this opportunity