Customer Quality Lead - Manufacturing Excellence

A busy manufacturing company in Northern Ireland is seeking a Customer Quality Manager to enhance quality processes and ensure customer satisfaction. This role involves improving complaint handling, liaising with the Customer Services Team, and conducting Root Cause Analysis for issues. The ideal candidate will have strong technical knowledge, excellent interpersonal skills, and proficiency in Microsoft Excel. This position is essential for maintaining high-quality standards across products and driving customer relationship improvements. #J-18808-Ljbffr