Customer service Administrator

Location: Burton-on-TrentSalary: £30,000–£33,000 per annum, dependent on experienceWorking Hours: Monday–Friday, 9:00am–5:00pm (37.5 hours per week, including a 30-minute lunch)Working Pattern: Initially office-based for training, moving to hybrid working (typically 3 days per week in the office)Contract: Temporary to PermanentParking: On-site parking available

We are looking for an organised and customer-focused Customer Service & Sales Support Coordinator to join a busy team based in Burton-on-Trent.

This is a varied role that sits at the heart of the customer journey, working closely with customers, sales representatives, engineers and internal teams to ensure orders progress smoothly from initial sale through to delivery and installation.

• Manage the customer journey from order through to delivery and installation.
• Process and manage customer orders accurately and efficiently.
• Liaise with sales representatives regarding customer requirements and order details.
• Coordinate with engineers and other internal teams where installations are required.
• Arrange and confirm suitable delivery and installation dates with customers.
• Keep customers informed...