Customer Service Administrator: Property Surveys

Customer Service Administrator – Property Surveys

£14 per hour plus exciting and generous incentives for hitting targets!

Fully Remote

Self-Employed / Contract position

We are seeking a driven, organised and commercially minded individual to join our growing surveying practice.

This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector.

Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth.

Key Responsibilities

Enquiry Management and Sales Conversion:

• Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels).
• Professionally present and sell our services to secure bookings.
• Issue clear, accurate confirmation emails outlining scope, price and terms.
• Ensure signed terms and payments are received promptly.

Sales Progression and Administration:

• Monitor each instruction through to completion.
• Maintain accurate CRM records.
• Ensure correct email sequencing and documentation compliance.

Surveyor Diary Management and Logistics:

• Coordinate property access with vendors and selling agents.
• Plan and schedule Su...