Customer Service Advisor

Customer Service Advisor  Chessington, Surrey  Salary of £25,000 – £27,000 per annum. Hours: 9-5pm Office based with parking.  

Our client is a leading company in sales, marketing, and distribution to the UK food services industry. 

Main responsibilities 

• Processing sales and sample orders on the Access (ERP) system 

• Answer customer queries in a timely manner related to items such as: Stock Levels, Price, Delivery and Lead times.  

• Booking deliveries with customer warehouses. 

• Arrange and prepare relevant documentation for transportation of goods with relevant carriers. 

• Support field-based sales team. 

• Liaise with other departments to fulfil customer requirements. 

• General ad hoc administration and filing. 

Essential Candidate experience/skills 

• Ability to work under pressure. 

• Strong customer services background 

• Confident telephone manner 

• Organised with attention to detail. 

• Proactive ‘Can Do’ approach. 

• Good numeracy skills 

• Team player 

Location The ...