Customer Service Apprentice
Switch
Fengate · posted 17 August 2026
Job type
full time
Location
Fengate, Cambridgeshire
Category
Customer Service
Job Title: Customer Service Apprentice Full time on the job training working with third party supplier, you will build on your customer service skills and qualify with a level 2 or 3 apprenticeship.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branch's Location: Peterborough Hours : Full Time 40 hours Mon-Fri Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates The Role: As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.
Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter.
Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service.
Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Switch process Answering phone calls and responding to emails Skills, Experience, and Qualifications Required GCSE required in Math and English Communication skills Strong administrative skills Proficient computer skills About us: Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. xwzovoh
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service.
With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and join us!
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The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
You will earn a monthly salary as you learn the ropes whilst getting structured training on the job at one of our branch's Location: Peterborough Hours : Full Time 40 hours Mon-Fri Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates The Role: As a Customer Service apprentice, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey.
Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter.
Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service.
Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Switch process Answering phone calls and responding to emails Skills, Experience, and Qualifications Required GCSE required in Math and English Communication skills Strong administrative skills Proficient computer skills About us: Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. xwzovoh
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service.
With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and join us!