Customer Service & Complaints Administrator - Team Valley

Customer Service & Complaints Administrator

Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start

Are you a confident customer service professional who enjoys resolving issues, managing multiple tasks and finding solutions for customers? We're recruiting for a Customer Service & Complaints Administrator to join a busy and supportive team in Gateshead.

In this role, you'll handle customer calls and emails, deal with complaints relating to vehicle damage and re-cleans log issues accurately on the internal system and collate costs and recharges to ensure everything is dealt with efficiently.

This is an excellent opportunity for someone with previous customer service or administration experience who thrives in a fast-paced environment, has great attention to detail and enjoys resolving customer queries and complaints.

What's in it for you?

• Starting salary of £25,350, rising to £26,810 (inclusive of bonus) upon securing a permanent position
• Temp-to-perm opportunity
• Immediate start available
• Monday to Friday, 8:30am to 5:00pm (37.5 hours per week)
• Free on-site parking
• Full training provided
• Career development opportunities...