Customer Service Leader & Digital Inclusion Advocate

Isle of Man Government is seeking a Customer Services Supervisor and Digital Lead to oversee the Welcome Centre network, including the Sea Terminal and regional hubs in Peel, Ramsey and Port Erin. The role includes managing staff, coordinating service delivery and driving digital inclusion to improve access to government services across the Island.

You will work across face-to-face, telephone, email and online channels, leading a team and collaborating with internal departments and external