Customer Service/Sales Advisor
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Chorley
Salary
£28,000 a year
Location
Chorley, England
Customer Service/Sales Advisor
Our client is a specialist freight forwarder providing time-critical European road transport and worldwide air freight solutions to businesses across a range of sectors.
Due to continued growth, they are seeking a Road Freight Sales & Customer Service Executive to join their dedicated operations team, supporting customer relationships and delivering high-quality freight solutions.
Remuneration & Benefits
- Salary: £28,000 base salary per annum, plus twice-yearly bonus opportunities, annual employee ownership bonus, and attendance-based bonuses.
- Working hours: Monday to Friday, 08:30 to 17:00
- On-call: Remote weekend on-call duties required after training, approximately 1 weekend every 2 months, with additional payment provided.
- Annual leave: 23 days plus bank holidays. Bank holiday working paid at double time with an additional day in lieu.
- Benefits: Workplace pension scheme and Employee Assistance Programme for employees and immediate family members.
Position Overview
The Customer Service/Sales Advisor will support customers with time-critical European transport solutions, managing enquiries, sourcing transport options, and maintaining strong relationships with clients and suppliers.
Key responsibilities include:
- Responding to customer enquiries via tel...