Customer Service Team Leader — Hybrid, Coaching & Growth

Teleperformance in Newry, Northern Ireland, is seeking a Customer Service Team Leader to guide a team of Client Executives and coordinate productivity to achieve client standards.

You will develop agents, manage performance, and lead by example while supporting corporate customer escalations. The role offers a hybrid 50% WFH / 50% onsite arrangement with flexible office days and a 40-hour week.