Customer Services Administrator
Principal I
Horsham
Job type
full time
Location
Horsham, England
Location: Horsham (On-Site)
Hours : Full-Time, MondayFriday (37.5 hrs) 9am-5:30pm
About the Role
Join our growing technology business as a Customer Services Administrator, supporting customers, coordinating daily operations and helping improve how our Managed Services function runs. Youll handle key admin processes, spot trends, streamline workflows and play a vital role in delivering an exceptional customer experience. If youre organised, tech-savvy and enjoy improving processes, youll thrive here.
Key Responsibilities
- Coordinate daily Managed Services workflows with accuracy and efficiency
- Manage and improve data collection and validation
- Monitor service usage trends and escalate issues early
- Oversee consumables and supplies, including forecasting and supplier coordination
- Support digital ordering and automation system development
- Identify and drive process improvements
- Handle customer calls professionally and resolve queries quickly
- Work ...
Email me jobs like this
"Customer Services Administrator" in Horsham
One click to unsubscribe, any time. We only use your address for this alert.