Customer Services Administrator

Customer Service Administrator About the Team You'll be joining a friendly and supportive team that prides itself on delivering excellent customer service. Working alongside experienced colleagues, you'll receive full training and have the opportunity to develop your skills within a growing business that values teamwork, customer care and continuous improvement. Due to continued growth, our client is looking to recruit a Customer Service Administrator to support their busy operations team. The Role This is an excellent opportunity for someone at the beginning of their career who has gained around 6-12 months' experience in an administration or customer service role and is looking to build their skills in a supportive office environment. Reporting to the Service Manager, you'll provide day-to-day administrative support while assisting customers with enquiries and ensuring a smooth customer experience. Full training will be provided, so a positive attitude and willingness to learn are just as important as previous experience. Key Responsibilities * Respond to customer enquiries via telephone and email. * Provide excellent customer service and ensure queries are resolved promptly. * Prepare customer quotations and supporting documentation. * Update and maintain accurate customer records using the company's internal system. * Liaise with colleagues and external suppliers to help coordinat...