Customer Services and Internal Sales Executive
Greiner Packaging Ltd
Dungannon · posted 22 August 2026
Salary
£30,451 a year
Job type
permanent
Location
Dungannon, County Tyrone
Category
Customer Service
Company description: About Greiner Packaging Greiner Packaging is one of the four operating divisions of the Greiner Group, a global, family-owned company headquartered in Kremsmnster, Austria.
Interested in this role You can find all the relevant information in the description below.
Founded in 1868, Greiner is one of the world's leading manufacturers of plastic, foam and medical technology solutions, employing over 10,000 people across more than 100 locations in 28 countries.
The Group is committed to innovation, sustainability and creating long-term value for its customers, employees and communities.
Greiner Packaging is one of Europe's leading manufacturers of rigid plastic packaging and customised packaging solutions.
With around 30 production sites worldwide, the division develops and manufactures innovative, sustainable packaging and technical plastic components for customers across the food, beverage, consumer goods, healthcare and industrial sectors.
Its broad portfolio of manufacturing, decoration and barrier technologies enables it to deliver high-quality packaging solutions tailored to customer needs.
Greiner Packaging Ltd is located in Dungannon, County Tyrone, Northern Ireland.
Our site specialises in thermoforming, injection moulding and extrusion technologies, supplying high-quality packaging solutions to many leading food manufacturers, including Nestlé, Premier Foods and Yeo Valley.
Our Dungannon site is committed to delivering the highest standards of quality, sustainability and ethical business practices.
We continue to invest in our people, technology and manufacturing capability to ensure we remain a trusted partner to our customers while fostering a safe, inclusive and engaging workplace.
The site is independently audited to the SMETA (Sedex Members Ethical Trade Audit) standard, demonstrating our commitment to responsible business practices and ethical supply chains.
Job description: Job Overview As a Customer Services & Internal Sales Executive, youll be at the heart of our customer experience, building strong relationships and ensuring every customer receives a responsive, professional and high-quality service.
Youll take ownership of customer orders and enquiries from start to finish, working closely with colleagues across the business to ensure orders are processed smoothly, delivered on time and customer expectations are exceeded.
Alongside this, youll play an important role in supporting our internal sales activity identifying opportunities, developing customer relationships and contributing to business growth.
This is a varied, customer-facing role where your commercial awareness, attention to detail and ability to build strong relationships will make a real difference.
Your Profile You will have excellent communication and relationship-building skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
A customer-focused approach, good problem-solving skills and confidence using IT systems are essential.
Previous administration, customer service or sales experience would be advantageous.
Essential Excellent communication and relationship-building skills with the ability to maintain positive relationships with customers and colleagues.
Strong customer focus and commercial awareness.
Excellent problem-solving and query-handling abilities.
High level of accuracy and attention to detail.
Strong time management and prioritisation skills.
Patience and the ability to remain calm when working under pressure.
Good IT skills and the ability to work effectively within a fast-paced environment.
Desirable Minimum of 5 GCSEs (or equivalent) including English Language and Maths.
Experience in an administrative, customer service, sales or client-facing role.
Previous experience within a food or food packaging environment.
Experience of using SAP.
Export sales or customer service experience. xwzovoh
Internal sales experience.
Our Offer Factory location in Northern Ireland, therefore you must have a permanentright to work in the UK 35hours per week, Monday to Friday Annual salary: £30,451per annum Monthly Bonus if KPIs are met Fully funded Health Cash Plan to support dental, physio costs etc Enhanced Company Sick Pay 5% Employer Pension Contributions Death in Service Benefit (Salary x 2) Enhanced Maternity, Paternity & Adoption Leave 1 additional holiday per annum after 5 years service Corporate Women in Business membership for all colleagues Diversity Mark Bronze Accredited workplace Plus many more including Charity Committee and Social Events across the year Profile description: Not applicable for interfaces We offer: Factory location in Northern Ireland, therefore you must have a permanent right to work in the UK 35 hours per week, Monday to Friday Annual salary: £30,451 per annum Monthly Bonus if KPIs are met Fully funded Health Cash Plan to support dental, physio costs etc Enhanced Company Sick Pay 5% Employer Pension Contributions Death in Service Benefit (Salary x 2) Enhanced Maternity, Paternity & Adoption Leave 1 additional holiday per annum after 5 years service Corporate Women in Business membership for all colleagues Diversity Mark Bronze Accredited workplace Plus many more including Charity Committee and Social Events across the year Skills: communication relationship-building skills strong attention to detail ability to manage multiple priorities Benefits: Bonus Health Plan Paid Holidays Parking
TPBN1_NI
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Interested in this role You can find all the relevant information in the description below.
Founded in 1868, Greiner is one of the world's leading manufacturers of plastic, foam and medical technology solutions, employing over 10,000 people across more than 100 locations in 28 countries.
The Group is committed to innovation, sustainability and creating long-term value for its customers, employees and communities.
Greiner Packaging is one of Europe's leading manufacturers of rigid plastic packaging and customised packaging solutions.
With around 30 production sites worldwide, the division develops and manufactures innovative, sustainable packaging and technical plastic components for customers across the food, beverage, consumer goods, healthcare and industrial sectors.
Its broad portfolio of manufacturing, decoration and barrier technologies enables it to deliver high-quality packaging solutions tailored to customer needs.
Greiner Packaging Ltd is located in Dungannon, County Tyrone, Northern Ireland.
Our site specialises in thermoforming, injection moulding and extrusion technologies, supplying high-quality packaging solutions to many leading food manufacturers, including Nestlé, Premier Foods and Yeo Valley.
Our Dungannon site is committed to delivering the highest standards of quality, sustainability and ethical business practices.
We continue to invest in our people, technology and manufacturing capability to ensure we remain a trusted partner to our customers while fostering a safe, inclusive and engaging workplace.
The site is independently audited to the SMETA (Sedex Members Ethical Trade Audit) standard, demonstrating our commitment to responsible business practices and ethical supply chains.
Job description: Job Overview As a Customer Services & Internal Sales Executive, youll be at the heart of our customer experience, building strong relationships and ensuring every customer receives a responsive, professional and high-quality service.
Youll take ownership of customer orders and enquiries from start to finish, working closely with colleagues across the business to ensure orders are processed smoothly, delivered on time and customer expectations are exceeded.
Alongside this, youll play an important role in supporting our internal sales activity identifying opportunities, developing customer relationships and contributing to business growth.
This is a varied, customer-facing role where your commercial awareness, attention to detail and ability to build strong relationships will make a real difference.
Your Profile You will have excellent communication and relationship-building skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
A customer-focused approach, good problem-solving skills and confidence using IT systems are essential.
Previous administration, customer service or sales experience would be advantageous.
Essential Excellent communication and relationship-building skills with the ability to maintain positive relationships with customers and colleagues.
Strong customer focus and commercial awareness.
Excellent problem-solving and query-handling abilities.
High level of accuracy and attention to detail.
Strong time management and prioritisation skills.
Patience and the ability to remain calm when working under pressure.
Good IT skills and the ability to work effectively within a fast-paced environment.
Desirable Minimum of 5 GCSEs (or equivalent) including English Language and Maths.
Experience in an administrative, customer service, sales or client-facing role.
Previous experience within a food or food packaging environment.
Experience of using SAP.
Export sales or customer service experience. xwzovoh
Internal sales experience.
Our Offer Factory location in Northern Ireland, therefore you must have a permanentright to work in the UK 35hours per week, Monday to Friday Annual salary: £30,451per annum Monthly Bonus if KPIs are met Fully funded Health Cash Plan to support dental, physio costs etc Enhanced Company Sick Pay 5% Employer Pension Contributions Death in Service Benefit (Salary x 2) Enhanced Maternity, Paternity & Adoption Leave 1 additional holiday per annum after 5 years service Corporate Women in Business membership for all colleagues Diversity Mark Bronze Accredited workplace Plus many more including Charity Committee and Social Events across the year Profile description: Not applicable for interfaces We offer: Factory location in Northern Ireland, therefore you must have a permanent right to work in the UK 35 hours per week, Monday to Friday Annual salary: £30,451 per annum Monthly Bonus if KPIs are met Fully funded Health Cash Plan to support dental, physio costs etc Enhanced Company Sick Pay 5% Employer Pension Contributions Death in Service Benefit (Salary x 2) Enhanced Maternity, Paternity & Adoption Leave 1 additional holiday per annum after 5 years service Corporate Women in Business membership for all colleagues Diversity Mark Bronze Accredited workplace Plus many more including Charity Committee and Social Events across the year Skills: communication relationship-building skills strong attention to detail ability to manage multiple priorities Benefits: Bonus Health Plan Paid Holidays Parking
TPBN1_NI