Customer Success - Medical

Title: Customer Service Coordinator

Salary: £13.50 per hour + Enhanced rates for Overtime and On-Call

Location: Sittingbourne, Kent

Contract: 12 Months (with extension potential)

Shift Pattern: Monday - Friday, 37.5 hours (Rotating shifts between 08:00 - 20:00)

Be the Voice that Makes a Difference

Are you looking for a role where your empathy and communication skills truly matter? Join Abbott as a Customer Service Coordinator and become an integral part of our 'Hospital to Home' (H2H) service.

You won't just be answering phones; you will be the primary point of contact for patients and carers during a critical transition in their healthcare journey. If you are a caring, proactive professional who thrives on delivering excellence, we will provide a comprehensive two-month training program to help you succeed.

The Perks:

• Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications.
• Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station.
• Flexible working: Option to work from home one day per week once trained.
• Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants.
• Travel: Free on-...