Debt Advice Caseworker

Debt Advice Caseworker (Ex-Offender Support)
Based in HMP Leeds
Up to £30,000 per year
Full-time, Permanent
About the role
We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings.
This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances. Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances.
This is NOTa collections, enforcement or commercial finance role. We are specifically seeking experience in supporting people with problem debt, NOT recovering debt.
What you will do

• Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
• Carry out full financial assessments, inc...