Deputy Director of Elective Care

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an exceptional senior operational leader to join us as Deputy Director of Elective Care. This is a pivotal Trust-wide role with responsibility for leading elective care improvement workstreams and driving sustained delivery against local, national and contractual performance standards, including Referral to Treatment, Cancer and Diagnostics.

Main duties of the job

The Deputy Director of Elective Care is a pivotal member of the COO leadership team. Working at the heart of a complex and high-profile operational environment, you will build strong collaborative relationships with clinical and divisional teams while maintaining an objective, constructive focus on performance, productivity and pathway improvements. You will act with autonomy in interpreting NHS policy and strategy, shaping goals and standards across the Trust and influencing the elective care agenda across the wider care system.

Key responsibilities of the role are:

• Strategic Development
• Business Planning/Service Development
• Operational Performance
• Leadership and Management
• Corporate Leadership

• Lead delivery of key elective care improvement programmes across the Trust.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Job responsibilities

Please see the Job Description and Person Specification attached for more details on the post.

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Person specification

Qualifications

Essential

• Educated to degree level in relevant field or equivalent level of management experience.
• MBA or post graduate management qualification

Desirable

• Evidence of further professional development activities in the past two years.
• Masters in a relevant subject (e.g. healthcare, management) or equivalent experience.

Experience

Essential

• Demonstrable professional higher level management experience across the full range of management functions: Financial management, Performance management, Information management, Workforce management and Strategic management.
• Substantial recent management experience, at a senior level, in a complex organisation.
• Experience of analysing, interpreting and reporting on information to identify and manage variances in performance and identifying solutions to identified problem/areas for improvement.
• Project management experience.
• Experience of business planning techniques and managing business processes.
• Extensive leadership and management experience.
• Track record of leading and managing teams through large-scale change in a complex organisation.

Desirable

• Experience of designing/ improving business systems & processes.

Knowledge

Essential

• General Management theory and practice, including quality, financial management, HR management and service/business development.
• Good understanding of the NHS and key policy issues that affect business performance.
• Good understanding of commissioning framework within the NHS. Change management/service improvement techniques.

Desirable

• Awareness of Strategic management processes and their application.

Skills/Personal Qualities

Essential

• First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers.
• Able to present and received highly complex, sensitive and/or contentious information.
• Highly skilled in influencing, persuading and negotiating with others in potentially hostile, distressing or emotive situations including the ability to deal with aggressive behaviour.
• Able to prioritise and manage the ongoing work of services and/or projects.
• Able to think strategically and develop and implement vision.
• Results orientated and able to deliver against deadlines.
• Excellent presentation skills, verbally and in writing.
• Proactive rather than reactive approach.
• Advanced keyboard skills.
• Able to work autonomously with minimal guidelines and set goals and standards for others.

Desirable

• Commercial acumen.
• Political awareness - ability to perceive impact of actions on the decisions and activity of others.

Leadership and Management Style and Aptitude

Essential

• Desire to succeed and make a real impact on the quality of care and efficiency of services provided.
• Committed to achievement of overall Trust performance and willing to challenge practice/behaviours that undermine the need to work as one team within the Trust.
• Sets high standards and motivated to achieve these.
• Works at optimum level in a complex, pressurized environment and is motivated by stretching targets and achieving continuous improvement.
• Motivated by effective teamwork, with a desire to ensure that local and corporate priorities are not in conflict and that different professional groups work together effectively to achieve a common purpose.
• Committed to living the Trust's values, willing to inspire others to act in accordance with those values and motivated to use those values to drive business performance and service development.
• Comfortable in challenging traditional approaches and enjoys winning support for new ideas.