Deputy Divisional General Manager

Job summary

We are delighted to offer an exciting opportunity for an experienced and motivated operational leader to join the Urgent and Emergency Care Division as Deputy Divisional General Manager.

This is a key leadership role within a complex and high-profile division covering Emergency Medicine, Acute Medicine, Same Day Emergency Care and Hospital Out of Hours, working closely with primary care, ambulance services, and system partners.

At a time of significant transformation, you will support the delivery of key priorities including improving emergency access and patient flow, reducing crowding, maintaining ambulance handover performance, strengthening Same Day Emergency Care, and supporting admission avoidance.

Working closely with the Divisional General Manager, Clinical Director and Director of Nursing, you will provide operational, strategic and professional leadership to ensure the delivery of safe, effective, and compassionate patient care. You will support performance management, financial and workforce planning, productivity improvement, governance, service transformation, and quality improvement across the Division.

The role requires a visible and credible leader who can respond effectively to operational pressures, lead change, build strong relationships and deliver sustainable improvements for patients and staff. You will deputise for the Divisional General Manager and play a key role in managing escalation and operational issues across all service areas.

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

We are seeking a resilient, inclusive, and compassionate leader with significant NHS or healthcare operational management experience and a proven track record of delivering performance improvements, service development, and transformational change.

About us

At Sherwood Forest Hospitals, we are proud of our culture and the progress we continue to make as an organisation. We are committed to delivering outstanding care while living our CARE values every day:

• Communicating and working together
• Aspiring and improving
• Respectful and caring
• Efficient and safe

As Deputy Divisional General Manager, you will help embed these values across your services and support teams to deliver safe, effective, responsive and compassionate care.

Join a Team That Makes a Difference

This is more than an operational leadership role -- it is an opportunity to influence the future of healthcare delivery across our communities while developing your own career within a supportive and forward-thinking organisation.

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Candidates are invited to discuss the post informally with:

Steven Jenkins, Divisional General Manager - [email protected]

Person specification

Contractual Requirements

Essential

• Must be adaptable and work flexibly to the requirements of the post
• Participation in the Trust On-call rota.
• Represent the Trust as an ambassador at national, regional and local events
• Able to travel between sites
• Able to demonstrate behaviours consistent with SFH CARE values and managerial behavioural standards

Knowledge

Essential

• Knowledge of acute hospital services and associated processes and systems, and a comprehensive understanding of the NHS environment
• Understanding of clinical and corporate governance requirements
• Knowledge of regulatory requirements
• Knowledge and application of engagement tools and techniques
• An understanding of the strategic issues facing Clinical Division and Trust services

Qualifications

Essential

• Masters level qualification in relevant subject area, or equivalent professional qualification/ experience
• Management qualification or equivalent experience
• Previous experience in managing large and complex clinical service

Desirable

• Prince2 Foundation & Practitioner or equivalent project management qualification

Training

Essential

• Leadership and management training and evidence of sustained personal and professional development

Desirable

• Programme or Project management

Experience

Essential

• Significant experience of operational management at a senior level
• Proven track record in leadership and change management
• Extensive experience of leading a wide breadth of services and multiple disciplines to deliver high quality care
• Demonstrates an ability to performance manage against key indicators/productivity metrics improving operational service delivery, quality and patient experience
• Proven budget management
• Ability to source, research and collate information including statistical data
• Evidence of successfully engaging and influencing clinical and/or medical managers
• Experience of working with wider stakeholders across the health and care system to transform services and improve outcomes
• Experience of developing and implementing business cases

Desirable

• Experience of leading on daily patient flow issues

Skills

Essential

• Strong interpersonal negotiating and influencing skills
• Demonstrates awareness of own personal strengths and limitations with high personal and professional standards and emotional resilience
• Demonstrates leadership skills in order to drive and motivate continuous improvement, showing political astuteness and a commitment to action in the face of challenge
• Able to provide and set direction, including analytical scope, usage of evidence to develop options
• Ability to lead change through people, to inspire vision and develop a common purpose
• Able to manage conflict positively whilst empowering others and supporting team working
• Standard keyboard skills