Deputy Manager

Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertainit's in our DNA! Beyond bowling, we offer Houdinis Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Deputy Manager at Tenpin, you'll ensure our customers have a great time and create a fun environment for both them and our team. You'll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include: Manage daily operations of the centre Create a customer-focused culture Lead the team by example for effective collaboration Deputise for the General Manager, and support in achieving targets and KPIs Ensure compliance with policies and procedures. Skills You Need Minimum 1 year of management experience in leisure, hospitality or retail Passionate about exceptional customer service Have experience in leading and developing large teams Determined, enthusiastic and patient Ambitious and eager to progress Our Fantastic Benefits Industry-leading bonus scheme 33 days holiday (including Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Tenpin Treats Retailer discounts and Best Doctors Free Bowling for family & friends Free Food (when working 6+ hours) Medicash Employee Assistance Programme Free counselling Life assurance (4x annual salary) Birthday off Long Service Awards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application. TPBN1_UKTJ