Deputy Operations Manager

Job summaryAn exciting opportunity has arisen within our operational team for a Band 8A Deputy Operations Manager to the Clinical Administration Division. The successful candidate will be based at the Royal Papworth Hospital, Cambridge but must be prepared to work and travel to other site at Huntington on a regular basis.The successful candidate will be dynamic and either an experienced manager or aspiring leader with solid operational experience. The role requires you to work closely with operational and clinical colleagues within the triumvirate divisional structure to provide leadership and management of resource, performance and standards of care. We welcome both clinical and non-clinical applicants with strong flow and discharge experience.Main duties of the jobThe successful candidate will lead the Bed Management, Reception, Discharge Specialist nurses, Switchboard and Transport teams, overseeing the provision of safe and effective management of patient flow within the Trust. You will work collaboratively with the clinical operational teams to ensure leadership and management of resource, performance and standards of careThe post-holder will continually review the services and contribute to the strategic direction of these and the Trust whilst optimising efficiency and capacity within the set financial budget to achieve SIP/CIP annual targets.The position offers a proactive and motivated person the chance to expand and develop their current skill set while, at the same time, delivering within an organisation committed to developing a collective and compassionate culture.About usRoyal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. For a street view tour: posted07 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year ContractPermanentWorking pattern Full-time, Flexible working Reference number175-2627-AD1904Job locationsRoyal Papworth HospitalPapworth RoadCambridge Bio Medical CampusCambridgeCB2 0AYUnited KingdomJob descriptionJob responsibilitiesOn this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. Job description Job responsibilitiesOn this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.Person Specification Qualifications EssentialManagement or professional qualification at postgraduate level or equivalent experienceEvidence of continuing education and developmentExcellence interpersonally; articulates creative, selfaware, controlled and confident including goodperformance under stress with the ability to think andoperate tacticallyInnovative, pro-active, resourceful and self-motivated with a good understanding of IT and systemsAbility to meet the fundamental aspects of the role. Andbe able to work flexiblyDesirableRGN with a degree in health related subject and demonstrate relevant experience of working at post degree level.Masters Degree in health related subject or demonstrate relevant experience of working at post degree level.Understanding of relevant Government health strategies and implications for nursing. Previous experience of advanced clinical practice. Ward/Team Management experienceManagement qualification and silver standard major incident training Experience EssentialSenior Operational Management experience and a good understanding of the drivers and constraints around effective bed management and formal line management of teams.Experience of working in a specialist or acute NHS settingGood leadership skills and able to influence sustained changeProven track record in the line management of staffBe proficient in the use of Microsoft products word, excel and PowerpointDemonstrates a high level of numerical and data analyticalskills, including spreadsheets and databasesExcellent communication skills, both written and verbal Ability to problem solveAbility to present meaningful data to a wide ranging audienceAbility to collaborate constructively with internal and external partners to create conditions for successful partnership workingAbility and willingness to support equality and value diversity in the workplaceEffectively prioritise own work and those of othersOperates as a team leader and role modelDesirableNHS experienceExperience of undertaking a clinical management role i.e. Ward Manager, service co-ordinatorMajor Incident Management and Business Continuity awareness Additional Criteria EssentialAs well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.Willingness to travelFlexible approach to working hours Person Specification Qualifications EssentialManagement or professional qualification at postgraduate level or equivalent experienceEvidence of continuing education and developmentExcellence interpersonally; articulates creative, selfaware, controlled and confident including goodperformance under stress with the ability to think andoperate tacticallyInnovative, pro-active, resourceful and self-motivated with a good understanding of IT and systemsAbility to meet the fundamental aspects of the role. Andbe able to work flexiblyDesirableRGN with a degree in health related subject and demonstrate relevant experience of working at post degree level.Masters Degree in health related subject or demonstrate relevant experience of working at post degree level.Understanding of relevant Government health strategies and implications for nursing. Previous experience of advanced clinical practice. Ward/Team Management experienceManagement qualification and silver standard major incident training Experience EssentialSenior Operational Management experience and a good understanding of the drivers and constraints around effective bed management and formal line management of teams.Experience of working in a specialist or acute NHS settingGood leadership skills and able to influence sustained changeProven track record in the line management of staffBe proficient in the use of Microsoft products word, excel and PowerpointDemonstrates a high level of numerical and data analyticalskills, including spreadsheets and databasesExcellent communication skills, both written and verbal Ability to problem solveAbility to present meaningful data to a wide ranging audienceAbility to collaborate constructively with internal and external partners to create conditions for successful partnership workingAbility and willingness to support equality and value diversity in the workplaceEffectively prioritise own work and those of othersOperates as a team leader and role modelDesirableNHS experienceExperience of undertaking a clinical management role i.e. Ward Manager, service co-ordinatorMajor Incident Management and Business Continuity awareness Additional Criteria EssentialAs well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.Willingness to travelFlexible approach to working hoursDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameRoyal Papworth Hospital NHS Foundation TrustAddressRoyal Papworth HospitalPapworth RoadCambridge Bio Medical CampusCambridgeCB2 0AYUnited KingdomEmployer's websiteEmployer detailsEmployer nameRoyal Papworth Hospital NHS Foundation TrustAddressRoyal Papworth HospitalPapworth RoadCambridge Bio Medical CampusCambridgeCB2 0AYUnited KingdomEmployer's website