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Despatch Administrator

Walkersshortbread
Elgin · posted 18 August 2026
Job type
full time
Location
Elgin, Scotland
Category
Management & Operations

About The Role

We have an exciting opportunity to join our Elgin Despatch Team on a full time basis.

Your main focus will be responsible for the office duties covering couriers, enquiries, checking order progress with production, and arranging collections/hauliers. This is a permanent role, working 38 hours a week. Working hours:

08:00-16:30(M-Th)/08:00-14:30 (F)

Responsibilities include;

  • General administration duties within the department
  • Checking orders are progressing from initial production until despatch to meet despatch due fates on time, including liaising with internal departments
  • Arranging and producing despatch paperwork
  • Arranging for orders to be collated once complete with the warehouse staff and liaising with internal departments to allow the orders to despatch
  • Checking emails, responding as needed or highlighting to senior members of the department ones they need to deal with.
  • Answering phone calls
  • Dealing with external suppliers as needed

The type of person we are looking for:

  • Good IT skills preferable with Microsoft 360 package
  • Good verbal and written communication skills
  • Ability to prioritise workload
  • Able to work on their own initiative
  • Strong in numeracy
  • Team player
  • Punctual with a good work ethic

Why Join Us:

  • 25% employee discount when purchasing our product from our own shops
  • Auto-enrolment into our pension scheme after 3 months
  • Life Assurance
  • Generous holiday allowance which increases with length of service
  • Subsidised employee canteen services
  • Healthcare and Well-being benefits, including eligibility for Bupa
  • Long Service Awards
  • Family/Maternity/Paternity leave

About Us

Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at it's finest. Proving good, reliable employment to our local community has been at the core of Walker's values sine the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.

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