Digital Support Apprentice

Inverkeithing Medical Group is a patient-focused GP practice serving the local community and surrounding areas. Committed to delivering high-quality healthcare, the practice uses a range of digital technologies and clinical systems to support patient care, communication, and service delivery. This role offers an excellent opportunity to develop valuable digital skills within a modern healthcare environment

About the role:

We are looking for a motivated and enthusiastic Digital Support Apprentice to join our team. This role is ideal for someone with an interest in technology, digital systems, and helping others. You will develop expertise across the practice's key healthcare applications, supporting colleagues in the effective use of digital systems and ensuring information is maintained accurately and securely.

Working towards a Digital Applications Support SCQF Level 6 qualification, you will gain hands-on experience supporting users, managing digital workflows, maintaining data quality, and contributing to continuous improvement projects across the practice.

Responsibilities:

• Act as the first point of contact for colleagues and patients, providing support with digital systems and directing queries to the appropriate teams where required.

• Become a system expert in the practice's key digital applications, including Docman, EMIS Web, Vision, SCI...