Domestic Assistant (Grade A)

Job summary

AGH Solutions Limited is a subsidiary of Airedale NHS Foundation Trust and provides a range of services to the Trust. We have opportunities for reliable, enthusiastic, people centred and caring individuals to join our Domestic Services team

You must be 18 years and over to apply for this role

Various shift patterns available.

**Previous applicants need not apply **

Main duties of the job

• In line with National Standards of Cleanliness provide a safe, hygienicenvironment for patients and staff
• To communicate effectively with patients, work colleagues and visitorsthroughout the process of delivery of the service and at all times respecting dignity and confidentiality.
• To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department. Compliance with policies and procedures
• Completion of mandatory training and relevant departmental training.
• Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.

About us

AGH Solutions was born out of Airedale NHS Foundation Trust, a hospital and community services trust based outside Keighley, West Yorkshire.

We are privileged to operate in a beautiful part of the country. The clinical services we support reach far up into the Yorkshire Dales, across the Airedale, Wharfedale and Craven patch. We are also lucky to have excellent transport links to Leeds, Bradford, Manchester and beyond. Leeds city centre is 25 minutes by train from Keighley.

We provide a wide range of services, from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement.

Our vision is to bring you a flexible, responsive, high quality, value for money service.

Our NHS heritage means we work to the values and ethics of the NHS, and to those of Airedale NHSFT specifically.

Job responsibilities

• Completion of work records
• Work completed in line with schedules and timescales
• Reports any adverse event to line manager and completes on line form
• Patient satisfaction surveys show no incidents \concerns regarding service
• No issues raised via PALS
• To carry out all designated cleaning duties in safe manner using only equipment and materials provided by the department.Compliance with policies and procedures
• Completion of mandatory training and relevant departmental training.
• Uses own initiative when carrying out duties on wards and departments to ensure service is provided and standards are met.

Person specification

Qualifications

Desirable

• Customer service training\qualification

Experience

Essential

• Previous experience working with the public\ customers

Desirable

• Experience of working in the cleaning industry commercial\ healthcare etc.
• Previous experience of working in a hospital\healthcare\care home environment