EMEA Head of Customer Adoption & Digital Success
HotSchedules
Greater London · posted 22 August 2026
Location
Greater London, England
Category
Sales
Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue.
The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybrid, building an adoption- and ROI-focused CS model in partnership with the Senior Director, Customer Success, EMEA.
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