Employee Relations Specialist

A growing business is hiring an Employee Relations Specialist to support its UK operation.

This is a hands-on role for someone who can manage a varied employee relations caseload, give managers clear and practical advice, and help strengthen consistency across the business. The successful candidate will be comfortable working at pace, handling sensitive issues with sound judgement and operating with a good level of autonomy.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

The role would suit someone who enjoys being close to the business, working through live people issues and helping managers make confident decisions in a fast-moving environment.

Key duties

• Managing employee relations cases across conduct, capability, probation, sickness absence, grievances, investigations and dismissals.
• Advising managers on options, risks, next steps and likely outcomes.
• Supporting performance improvement plans, probation reviews, absence processes and performance-related conversations.
• Coaching managers through challenging people matters and helping build their confidence.
• Drafting clear and accurate correspondence, including investigation documents, outcome letters and case notes.
• Identifying recurring themes and helping improve guidance, templates and escalation processes.
• Supporting the development of consistent employee relations procedures.
• Working closely with colleagues across People, Talent, Legal, Finance and operational leadership teams.

You will have strong experience managing employee relations matters within a UK employment context and the confidence to take ownership of cases. Experience gained within retail, hospitality, facilities, logistics, transport, contact centres or another high-volume operational environment would be particularly relevant. The key requirement is practical ER judgement: someone who can assess risk, move cases forward, coach managers and balance fair process with commercial reality.

A good working knowledge of UK employment law is essential, together with strong written communication skills and experience advising managers on conduct, performance, absence and formal processes. You should be comfortable working in a growing organisation where processes are still developing and where you can help introduce greater structure and consistency.

This is a visible role with the opportunity to improve manager capability, strengthen employee relations practice and support the continued growth of the UK operation. xwzovoh

The role is based in London and offers hybrid working.