EOC Clinical Advisor (Validator)

Job summary

The Trust is looking for Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich.

We are looking for Paramedics and Nurses (Nurses must have adult nursing qualifications).

We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.

There is an initial training period of approximately 3 weeks, which must be completed on a full-time basis.

Clinicians must be able to work at either our Norwich, Bedford or Chelmsford Control Rooms. We cannot currently support agile or remote working for this role.

Candidates who have applied within the last six months and were not successful should not reapply for this position.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.

Person specification

Experience

Essential

• Experience of A & E, Medical or Primary Care setting
• Previous experience of making autonomous clinical decisions.

Desirable

• Present or significant post-registration experience in a clinical environment.
• Previous experience of face-to-face or telephone triage.

Personal Qualities, Abilities and Attributes

Essential

• Empathic, respectful, and caring approach to others, taking into account dignity, equality and diversity.
• Willing to be flexible and available to work at short notice.
• Motivated towards further professional development, innovation and change.
• High level of IT and telephony dexterity, effective keyboard skills.
• Flexible approach to work function/patterns.

Skills & Knowledge

Essential

• Communicate highly complex, sensitive information requiring empathy, reassurance; barriers to understanding.
• Able to make clinical judgements from information, evaluate alternative courses of action.
• Ability to work autonomously.
• Ability to work as part of a multidisciplinary team.
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
• Ability to remain calm while working under pressure often in emotionally stressful and confrontational situations.
• Provide support and guidance to non-clinically qualified colleagues.

Qualifications

Essential

• A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
• Nurse with current registration with Nursing & Midwifery Council or Paramedic registered with the Health & Care Professions Council (or superseding body).
• Experienced HCPC Registered Paramedic who has completed the NQP pathway, OR NMC Registered Nurse post Pre-Hospital Practitioner pathway.