Estates Property Maintenance Apprentice

Job summary

An exciting opportunity has arisen within the Estates Department at The Shrewsbury and Telford Hospital NHS Trust. We are seeking 2 motivated individuals to join our teams as Apprentice Property Maintenance Technicians based across our two acute sites.

During this comprehensive three-year apprenticeship, you will gain the industry-recognised qualifications required to become a fully qualified Property Maintenance Technician. Alongside your formal studies, you will develop specialised, hands-on skills essential for maintaining complex hospital systems within a dynamic healthcare environment. Your week will be split between structured classroom learning at Telford College (1 day per week) and practical, on-the-job training with our experienced estates team (4 days per week).

Eligibility for this role:

• Can be any age post full-time education (16+)
• Cannot already be on an Apprenticeship or any Government funded training,
• Cannot have a qualification at the same or higher level in the same vocational area. There needs to be significant new learning.
• Has been a UK resident for 3 or more years or meets the eligible and valid residency status and permission to work in the UK criteria

Main duties of the job

As a multi-skilled apprentice, you will work across various trades to support the upkeep of critical hospital infrastructure. Your responsibilities will include:

• Planned Maintenance: Undertaking a comprehensive range of planned preventative maintenance (PPM) tasks across Trust properties.
• Reactive Repairs: Responding promptly to building, engineering, and fabric maintenance faults to ensure a safe environment for patients and staff.
• Fault Finding: Learning to diagnose technical issues, troubleshoot equipment malfunctions, and implement effective repair solutions.
• Minor Installations: Assisting with small-scale installation projects across building structures, engineering infrastructure, and associated equipment.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential

• Good general education up to GCSE including Maths, English and Science (Grades A*-C /4-9) or equivalent.
• Must not have qualification at the same or a higher level in the same vocational subject area
• Must meet the minimum requirements as set by the training provider to access the apprenticeship programme

Desirable

• GCSE IT qualification (Grades A*-C /4-9) (or equivalent)

Knowledge, Behaviour and Experience

Essential

• An appreciation of the need to maintain confidentiality and data protection in relation to patients, colleagues and trust information.
• Recognition of factors to maintain own and others health, safety and security
• No formal experience in a work environment in an employed capacity is required

Desirable

• Interest in Property Maintenance - could be through hobbies/interests.

Skills

Essential

• Ability to pay close attention to detail.
• Effective communication skills.
• Good interpersonal skills.
• Good organisational skills.
• Ability to work within guidelines & instruction seeking advice when necessary.
• Ability to remain focused and carry out repetitive steps
• Ability to work under pressure.
• Manual dexterity to handle tools and components.

Desirable

• Ability to complete tasks effectively.
• Ability to exercise initiative
• Ability to work without close supervision for short periods
• Ability to use a computer, sometimes for long periods of time (2-3 hours).

Other

Essential

• Professional attitude and approach to work
• Punctual & reliable
• Flexible and adaptable
• Willingness to learn and gain qualification within specified period.
• Able to demonstrate attitudes and behaviours that align to Trust Values.
• Flexibility to travel between hospital sites as the job progresses.
• Ability to attend college at least 1 day per week.