Executive Lead, Client Services – Bereavement Support

Cruse Scotland is seeking an experienced Head of Client Services to lead national bereavement support across Scotland. You will report to the Chief Executive Officer and provide strategic and operational leadership for client services, guiding a team of Area Managers, the Helpline Development Manager and the Client Services Co-ordinator to ensure services are delivered safely, effectively and accessibly.

You will shape service quality, safeguarding, clinical governance and continuous