Façade Commercial Manager

The position combines operational leadership across design, project management, site operations, and health & safety, with commercial oversight of cost, risk, and contractual performance. Key Responsibilities 1. Operational Leadership * Lead and manage all operational departments including Design, Project Management, Site Management, and Health & Safety. * Ensure project teams have clear objectives, resources, and support to achieve programme, quality, and budgetary targets. * Chair regular operational meetings to monitor progress, resolve risks, and coordinate priorities across departments. * Oversee staff allocation and workload balancing to maximise efficiency and output across multiple projects. 2. Commercial & Contractual Management * Maintain full commercial control of live projects, acting as senior QS and commercial lead where required. * Ensure timely and accurate valuations, applications, variations, and final accounts. * Manage subcontractor procurement, orders, and account close-outs in line with contractual and company requirements. * Identify and mitigate commercial risks and opportunities at both project and business level. * Support the Commercial Director in developing commercial strategies, forecasts, and margin performance reports. 3. Design & Technical Coordination * Provide leadership and oversight to the Design Department, ensuring compliant, coordinated, and buildable solutions are developed to programme. * Manage interface between design, manufacture, and installation to ensure seamless delivery. * Review technical submittals and approve key design decisions impacting cost, programme, or safety. 4. Programme & Delivery * Oversee master programmes and ensure sequencing aligns with design, manufacturing, and site resources. * Ensure project teams monitor critical path items, report delays, and implement recovery strategies. * Maintain close liaison with clients, main contractors, and consultants to ensure smooth communication and issue resolution. 5. Health, Safety & Compliance * Act as senior operational lead for health & safety, ensuring full compliance with CDM 2015 and company policies. * Promote a proactive safety culture through leadership, training, audits, and visible engagement. * Ensure toolbox talks, RAMS, permits, and inspections are properly managed across all sites. 6. People & Performance Management * Line-manage the Design Team, Project Managers and Site Managers. * Conduct annual appraisals, set objectives, and drive professional development across the operational teams. * Identify training needs and competency gaps to support continual improvement. * Promote collaboration between commercial, technical, and operational departments. 7. Strategic Contribution * Support the Commercial Director and senior management team in business planning, process improvement, and margin enhancement initiatives. * Contribute to tender reviews, buildability assessments, and pre-contract planning. * Ensure consistent reporting of project and departmental KPIs to the board. Key Performance Indicators (KPIs) Project margin achievement vs forecast On-time completion and client satisfaction Zero reportable safety incidents Timely submission of valuations and variations Design programme adherence Staff retention, development, and performance feedback Qualifications & Experience Minimum 10 years’ experience in façade, curtain walling or construction project delivery. Demonstrable experience managing multidisciplinary teams. Strong contractual knowledge (JCT / NEC). Commercially and technically proficient (background in QS, Contracts, or Project Management). Excellent leadership, communication, and negotiation skills. CSCS Manager’s Card; SMSTS or equivalent; IOSH Managing Safely desirable. Core Attributes Strategic thinker with a strong commercial mindset. Leads by example and promotes accountability. Collaborative and solution-focused. High personal standards of integrity and professionalism. Decisive, organised, and calm under pressure