Facilities Service Assistant

Job summary

As a Generic Worker, you will be an integral member of the Facilities Team, working closely with Facilities Housekeepers, Facilities Team Leaders, Facilities Catering staff, and, where appropriate, Heads of Departments. You will be directed by the Facilities Team Leader to undertake a variety of duties that support the smooth and effective running of services across the Trust.A key part of the role involves maintaining high standards of cleanliness through a planned and methodical approach, ensuring all designated areas are cleaned and maintained appropriately, the post holder will be directed by the Facilities Team Leader to carry out a range of duties for the needs of the service, following a planned and methodical approach in order to ensure all areas are included.

Participate in training as directed by the Facilities Team Leader. This would include training in cleaning techniques and mandatory training such as Fire Safety, Moving & Handing, COSHH, and Infection Control.

This is a varied and rewarding role requiring a flexible, reliable, and team-focused individual who takes pride in delivering high standards of service and contributing to a positive patient experience.

Main duties of the job

Areas may include:

• Patient bedrooms, ward areas, day rooms, and lounges
• Toilets, bathrooms, and other sanitary facilities
• Offices and meeting rooms
• Outpatients departments
• Kitchens and catering areas
• External patio areas and the immediate vicinity of building entrances

You will be expected to identify and report faults with equipment and assist in resolving minor issues where appropriate. The role also requires flexibility to adapt to changing cleaning schedules and service demands.

Training and development are an important part of this role. You will participate in training as directed by the Facilities Team Leader, including cleaning techniques and mandatory subjects such as Fire Safety, Moving and Handling, COSHH, and Infection Prevention and Control.

In addition to cleaning duties, you will provide cross-cover across Facilities services, which may include:

• Supporting kitchen operations, including the preparation and service of food for patients and staff, and the production of vending sandwiches.
• Providing portering cover, ensuring the safe and timely movement of patients, equipment, supplies, and other items across the hospital site.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

For a full breakdown of the role with a detailed person specification please see the full attached job description.

Person specification

Qualifications

Essential

• Range of work procedures and practices, base level of theoretical knowledge plus experience relevant to the post
• Able to demonstrate a good standard of English language

Experience

Essential

• Experience working with a commercial cleaning and catering environment

Desirable

• Knowledge of allergies
• Understanding Health & Safety in the workplace including infection control and moving and handling procedures

Additional Criteria

Essential

• Good communication skills
• Ability to use IT Skills.
• Ability to undertake physical tasks
• Ability to undertake Manual handing procedures
• Ability to work flexibly to meet the needs of the service
• Prepared to change shift when required could include weekends
• Car driver or otherwise mobile with appropriate business insurance and ability to travel to other Trust sites

Desirable

• Knowledge of COSHH
• Knowledge of HACCP