Field Agent
Interactive Contact & Resolution Ltd.
London · posted 14 August 2026
Salary
£30,000 a year
Job type
full time
Location
London, City of London
Category
Energy, Utilities, Oil and Gas
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across South London.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Enjoy great training, bonuses, and a varied field-based role where no two days are the same.
Field Agent South London Field-based role open to applicants across London area Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites Permanent position Salary £28,532 per annum performance based bonus (OTE £33,500) Please note: Applicants must be authorised to work in the UK iC&R is a specialist provider working on behalf of commercial water retailers across the UK.
We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary.
As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.
The Role We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across South London.
Key Responsibilities: Managing commercial water account cases across the county Conducting on-site investigations and customer visits Representing clients professionally in a field-based capacity Resolving complex cases from initial enquiry through to disconnection when required Maintaining accurate case records and reporting outcomes Working independently while supporting the wider team The Ideal Candidate Were seeking someone confident, approachable, and capable of managing their own workload in a field environment.
Full training is provided, so attitude and reliability are just as important as experience.
About you: A full UK driving licence Your own vehicle (fuel card provided for business mileage) A professional and confident manner when dealing with customers Strong organisational skills and the ability to work independently A willingness to learn and gain industry accreditations Benefits: Competitive basic salary of £28,532 Achievable performance-based bonus with an OTE of £33.5k Company pension scheme Full training and ongoing development SHEA and NWH industry accreditations Fuel card for business mileage Supportive, close-knit team environment How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. xwzovoh
You must be authorised to work in the UK.
No agencies, please.
Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor
← Back to job search
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Enjoy great training, bonuses, and a varied field-based role where no two days are the same.
Field Agent South London Field-based role open to applicants across London area Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites Permanent position Salary £28,532 per annum performance based bonus (OTE £33,500) Please note: Applicants must be authorised to work in the UK iC&R is a specialist provider working on behalf of commercial water retailers across the UK.
We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary.
As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.
The Role We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across South London.
Key Responsibilities: Managing commercial water account cases across the county Conducting on-site investigations and customer visits Representing clients professionally in a field-based capacity Resolving complex cases from initial enquiry through to disconnection when required Maintaining accurate case records and reporting outcomes Working independently while supporting the wider team The Ideal Candidate Were seeking someone confident, approachable, and capable of managing their own workload in a field environment.
Full training is provided, so attitude and reliability are just as important as experience.
About you: A full UK driving licence Your own vehicle (fuel card provided for business mileage) A professional and confident manner when dealing with customers Strong organisational skills and the ability to work independently A willingness to learn and gain industry accreditations Benefits: Competitive basic salary of £28,532 Achievable performance-based bonus with an OTE of £33.5k Company pension scheme Full training and ongoing development SHEA and NWH industry accreditations Fuel card for business mileage Supportive, close-knit team environment How to apply for the role: If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. xwzovoh
You must be authorised to work in the UK.
No agencies, please.
Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor