Field Recovery Engineer

• Represent the Revenue Protection team by attending domestic and commercial properties
• Investigate and resolve smart meter alerts and safety issues
• Engage with customers at pre-warrant and warrant appointments
• Discuss repayment options and agree suitable resolutions
• Install and exchange smart meters when required
• Collaborate with internal teams to ensure all outcomes are compliant

Requirements

• Qualified Dual Fuel Smart Meter Engineer
• Hold CMA1/CCN1 or equivalent
• Hold MET1
• Hold MOCOPA (single phase, single off multi, multi rate)
• Previous experience as a Smart Meter Engineer
• 3-Phase and Medium pressure qualifications desirable but not essential
• Ability to undergo enhanced security vetting
• Access to customers’ homes
• Clear communication, flexibility and resilience
• Team-focused approach

Core Competencies

Demonstrates expertise as a Qualified Dual Fuel Smart Meter Engineer, with a strong focus on investigating and resolving smart meter alerts, ensuring compliance, and engaging effectively with customers. Proven ability to install and exchange smart meters while maintaining clear communication and a team-oriented approach.

Highest-signal resume keywords

• Qualified Dual Fuel Smart Meter Engineer
• CMA1/CCN1 Certification
• MET1 Certification
• MOCOPA Certification
• Smart Meter Engineering Experience

ATS Optimization Keywords

Hard Skills

• Smart Meter Installation
• Smart Meter Alert Investigation
• Safety Issue Resolution
• Repayment Options Discussion
• Compliance Assurance

Soft Skills

• Clear Communication
• Flexibility
• Resilience
• Team-Focused Approach

Certifications & Qualifications

• CMA1/CCN1
• MET1
• MOCOPA

Industry Keywords

• Revenue Protection
• Domestic Properties
• Commercial Properties
• Enhanced Security Vetting
• 3-Phase Qualifications
• Medium Pressure Qualifications