Field Service Engineer
Scotland Field Service Engineer Salary: Starting £30k - Negotiable
TECH SERVICES Full-time
Teknek – Field Service Engineer
Teknek is a specialist automation provider. Its equipment and associated consumables are used by the world’s advanced manufacturing companies to reduce defects.
From its headquarters close to Glasgow, it designs, develops and produces a wide range of products. It exports around 98% of all output and proudly serves Tier 1 organisations globally.
After inventing the contact cleaning Technology, the company remains at the forefront of this industry by continuous innovation. Its products are the best available.
After some 30 plus years as a private company Teknek became part of fortune 200 company ITW Inc. Teknek operates with a very high degree of autonomy with its original management team.
The business continues to develop new products, find new markets and new customers.
The Role
This role is an excellent opportunity to join our Customer Experience Team as a Field Service Engineer.
Full product and company training will be provided.
Based onsite in our modern facility located behind Glasgow airport with easy access to the main transport links.
You will travel to prebooked customer visits to conduct field service visits to install, service, and repair Teknek equipment in the UK and Europe. Full passport and driving licence are essential.
Answering technical queries in person, on the phone and by email.
Ensure that service calls are resolved promptly and in full
Provide on site equipment training to colleagues and customers
When not at customer sites, role is based in Teknek facility
Key Benefits
- Competitive Salary, starting at £30,000 per annum (Negotiable DOE)
- Generous Holiday Package with Christmas 2025 shutdown
- An opportunity to study for a relevant technical qualification.
- Discretionary Christmas Bonus
- Contributory Pension available
- Death in Service scheme
- Private Health Care
- Birthday Gift
- On site free parking
- Modern offices
- Standard Hours of work are (these can be adjusted to suit travel needs)
- Monday to Thursday 08:00 – 16:00, Friday 08:00 – 13:00
- Early finish Friday (subject to the needs of the business)
Travel
- All travel, accommodation, food will be paid by the company
- Subject to the company travel policy
- All visits will be scheduled and be prebooked
Desirable Skills And Experience
- Minimum 1 years’ experience as a Field Service Engineer
- HNC in Mechanical and / or Electrical Engineering
- Keen to learn about new technologies
- Good attention to detail, decision making and problem-solving skills
- Enjoys fault finding and suggesting and implementing improvementsNot afraid to challenge the status quo
- Ability to communicate with personnel at all levels of the business
- Able to use own initiative with the ability to work on their own and as part of a team
- This is a Customer facing role, you will have an open and friendly nature
- Computer literate with a good knowledge of Microsoft packages including Word, Excel and Outlook
- Second Language an advantage, but not essential
Must haves
- Full, clean, UK driving licence
- Valid passport
- Passion for travel and engineering is a must!