Final Mile Territory Manager FTC

Job Description

Were Hiring! Final Mile Territory Manager Belfast

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Were hiringFixed Term Territory Managersat our Madden Delivery Unit to help support our busiest time of the year

Location: Madden
Hours: Full-time hours any 5 days over 7 Monday to Sunday
Start date:Immediate starts through to Jan 2027
Contract:Fixed term, full time contracts.

Ready to Lead, Inspire, and Keep the Final Mile Moving?

If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.

About the Role

As a Final Mile Territory Manager, youll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. Youll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams.

This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day.

Responsibilities as a Final Mile Territory Manager

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• Own service, cost, and performance across your Delivery Unit(s)

Ensure consistent, compliant, on-time parcel flow and courier coverage

Analyse digital dashboards and Service Tracker to identify and resolve risks

Build strong relationships with EBPs, couriers, support teams, and unions

Lead budget management with a focus on cost leadership and efficiency

Drive continuous improvement and proactive planning across all operations

To Be Successful in This Role You Will Require the Following

Qualifications:

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• Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)

Knowledge & Experience:

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• Knowledge of the self-employed courier model

Previous experience working in a customer-focused industry within a fast-paced operational role

Strong planning and organisational experience

Technical & People Skills:

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• Analytical mindset with the ability to prioritise effectively

Ability to empower teams with appropriate xwzovoh oversight and support recruitment/interview activity when required

Strong communicator across a dispersed workforce

IT proficient, including experience with digital dashboards

Interested? Heres What Youll Need to Succeed

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• A strong analytical mindset with the ability to prioritise effectively

Experience managing operational performance in a fast-paced environment

Excellent communication skills across dispersed or remote teams

Ability to motivate, influence, and engage multiple stakeholders

Confident using digital dashboards, apps, and operational tools

Solid organisational and planning skills especially when working across multiple sites

If youre motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, wed like to hear from you.