Fire & Security Service Engineer
SMB Associates Ltd
Birmingham · posted 1 August 2026
Location
Birmingham, England
Service Engineer
Fire Industry We are looking for a highly skilled and experienced
Fire Alarm Service
to join our growing team. This role covers the
full lifecycle
of fire alarm systems, including servicing, fault-finding and repairs. Youll act as a senior technical point of contact, providing leadership on-site and mentoring junior engineers. The role also includes participation in the
out-of-hours on-call rota , responding to urgent service needs in line with our 24/7 support commitments. The role is mobile, primarily covering the
Midlands , with occasional travel to surrounding areas. sites will vary in size and complexity, requiring a flexible and proactive approach. A
company van , tools, laptop, and phone will be provided to support you in your role. We offer a
training and development program
to help you continue growing your technical skills and progress within the business.
KEY ACCOUNTABILITIES Conduct
planned and reactive maintenance , servicing, and fault diagnosis on addressable and conventional fire alarm systems. Perform full
system tests , verify cause & effect logic, and ensure integration with life safety systems (e.g. sprinklers, access control, emergency lighting). Respond to
emergency call-outs
as part of the
on-call rota , delivering effective solutions under pressure while maintaining excellent customer service. Provide technical leadership and mentorship to junior engineers, promoting best practices and high standards. Liaise directly with clients, site managers, and contractors to ensure project and service expectations are met. Accurately complete service reports, commissioning certificates, and compliance documentation. Support the team with system upgrades, remedial works, audits, and quotations. Ensure full compliance with
BS 5839 , fire safety legislation, and health & safety policies. PROFESSIONAL QUALIFICATIONS / SKILLS / WORK EXPERIENCE 5+ years' experience in fire alarm servicing and commissioning, ideally across a range of systems and site types. Proven commissioning experience with leading fire alarm systems (e.g. Gent, Notifier, Advanced, Kentec, Apollo, Hochiki, etc.). Comprehensive knowledge of BS 5839 and applicable standards and legislation. FIA certification (Units 15) or equivalent. ECS, CSCS, or relevant trade card preferred. Strong technical skills in fault finding, loop testing, cause & effect programming, and panel configuration. Excellent problem-solving skills and confidence working on high-profile or complex systems. Ability to mentor junior engineers and represent the company professionally on client sites. Full UK driving licence (or equivalent). Willingness to participate in the
on-call rota
(typically one week in [x], with overtime or call-out pay). Desirable: Experience with integrated life safety systems (e.g. fire suppression, emergency lighting, BMS). Manufacturer training (Gent, Advanced, Notifier, etc.). Health & Safety certifications (IPAF, PASMA, SSSTS) advantageous. Knowledge of commissioning software tools and laptop diagnostics.
TPBN1_UKTJ
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Fire Industry We are looking for a highly skilled and experienced
Fire Alarm Service
to join our growing team. This role covers the
full lifecycle
of fire alarm systems, including servicing, fault-finding and repairs. Youll act as a senior technical point of contact, providing leadership on-site and mentoring junior engineers. The role also includes participation in the
out-of-hours on-call rota , responding to urgent service needs in line with our 24/7 support commitments. The role is mobile, primarily covering the
Midlands , with occasional travel to surrounding areas. sites will vary in size and complexity, requiring a flexible and proactive approach. A
company van , tools, laptop, and phone will be provided to support you in your role. We offer a
training and development program
to help you continue growing your technical skills and progress within the business.
KEY ACCOUNTABILITIES Conduct
planned and reactive maintenance , servicing, and fault diagnosis on addressable and conventional fire alarm systems. Perform full
system tests , verify cause & effect logic, and ensure integration with life safety systems (e.g. sprinklers, access control, emergency lighting). Respond to
emergency call-outs
as part of the
on-call rota , delivering effective solutions under pressure while maintaining excellent customer service. Provide technical leadership and mentorship to junior engineers, promoting best practices and high standards. Liaise directly with clients, site managers, and contractors to ensure project and service expectations are met. Accurately complete service reports, commissioning certificates, and compliance documentation. Support the team with system upgrades, remedial works, audits, and quotations. Ensure full compliance with
BS 5839 , fire safety legislation, and health & safety policies. PROFESSIONAL QUALIFICATIONS / SKILLS / WORK EXPERIENCE 5+ years' experience in fire alarm servicing and commissioning, ideally across a range of systems and site types. Proven commissioning experience with leading fire alarm systems (e.g. Gent, Notifier, Advanced, Kentec, Apollo, Hochiki, etc.). Comprehensive knowledge of BS 5839 and applicable standards and legislation. FIA certification (Units 15) or equivalent. ECS, CSCS, or relevant trade card preferred. Strong technical skills in fault finding, loop testing, cause & effect programming, and panel configuration. Excellent problem-solving skills and confidence working on high-profile or complex systems. Ability to mentor junior engineers and represent the company professionally on client sites. Full UK driving licence (or equivalent). Willingness to participate in the
on-call rota
(typically one week in [x], with overtime or call-out pay). Desirable: Experience with integrated life safety systems (e.g. fire suppression, emergency lighting, BMS). Manufacturer training (Gent, Advanced, Notifier, etc.). Health & Safety certifications (IPAF, PASMA, SSSTS) advantageous. Knowledge of commissioning software tools and laptop diagnostics.
TPBN1_UKTJ