Food and Beverage Manager

Job Description: Food & Beverage Manager (4* Hotel, Durham) Role Overview As Food & Beverage Manager, you will join a 4* hotel in the heart of Durham, bringing a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience. You will support the smooth running of the Food & Beverage department, ensuring all aspects of the guest food & beverage service experience are delivered to the highest levels. Key Responsibilities Oversee day-to-day operations of the Food & Beverage department Ensure consistent delivery of a high-quality guest dining and service experience across outlets Lead, motivate, and support the F&B team with a hands-on approach Drive performance through KPI monitoring, service standards, and continuous improvement Maintain excellent presentation, product quality, and service compliance at all times Handle guest feedback and resolve issues quickly using strong problem-solving capabilities Manage rostering and resource planning to ensure efficient service delivery Support training and development to improve team performance and service consistency Collaborate with other departments to ensure smooth end-to-end guest experiences Skills & Experience Required Proven experience in food & beverage service, with strong guest-facing operations knowledge Excellent managerial skills with a hands-on, lead-by-example work style Strong problem-solving ability and confidence working under pressure Passion for elevating standards and delivering exceptional dining experiences Strong communication skills and ability to maintain high service expectations Working Hours 40 hours per week What We Offer (Summary) Opportunity to lead and develop a dynamic F&B team in a well-located 4* hotel in Durham A role focused on raising service standards, improving guest satisfaction, and driving results