Framework Contracts Co-ordinator (MHLDVGs)

Job summary

The NHS Wales Joint Commissioning Committee (JCC) is seeking a highly organised and proactive Framework Contracts Co-ordinator to support the management of nationally commissioned placements across Wales.

Working closely with the Commissioning Care Assurance and Performance System (CCAPS) Manager, you will be the first point of contact for placement agreements and play a key role in coordinating activity between Health Boards, NHS Trusts, Local Authorities and Independent Care Sector providers.

You will build effective relationships with commissioners, providers and internal JCC teams, ensuring patients progress efficiently through CCAPS to support timely resource allocation and service delivery. The role also involves supporting the monitoring and administration of framework contracts, maintaining accurate records and contributing to continuous service improvement.

A key aspect of the role is supporting the CCAPS Manager and wider JCC team to improve the quality, accuracy and integrity of data and information, helping to inform commissioning decisions and enhance patient outcomes.

Main duties of the job

The Commissioning Care Assurance and Performance System (CCAPS) is an informatics system used by Commissioners and providers to contract and performance-manage the Services of Framework Providers and is the enabler of the Framework Agreement. The post holder will be working within this remit and provide system administrative support.

Act as the Frameworks Contracts Co-ordinator for the NHS Wales National Commercial Frameworks and CCAPS.

Lead on producing and issuing national framework placement agreement contracts and variations for patients within agreed timescales.

Provide advice and assistance to commissioners and providers in respect of the Enhanced Packages of Care (EPC) process to ensure framework compliance.

About us

Joint Commissioning Committee (NWJCC) works on behalf of Wales' seven Health Boards to plan and commission healthcare services that are best delivered nationally. While Health Boards provide services for local populations, some services are so specialist, complex or low volume that they are commissioned once for the whole of Wales. NWJCC works with and on behalf of the Health Boards to ensure these services are planned consistently, delivered safely and equitably across Wales.

With approximately 120 colleagues based in north and south Wales, we are a focused organisation with a national remit, offering a unique opportunity to influence healthcare across Wales and make a real difference. Our vision is to be the Centre of Excellence for Collaborative Commissioning, bringing together expertise to improve health and care for people in Wales.

Guided by our values of Respecting Each Other, Fostering Collaboration, Striving for Excellence and Building Trust, we provide a supportive and inclusive workplace, reflected in our Diverse Cymru Cultural Competence Certificate (Silver Award with Merit). We offer flexible working, generous annual leave, an excellent NHS pension scheme, staff benefits, and career development opportunities.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This is an excellent opportunity for an individual with strong communication, organisational and stakeholder management skills to contribute to the delivery of high-quality, nationally commissioned services across NHS Wales.

Person specification

Experience

Essential

• Experience of operating and managing systems and chasing enquiries to meet deadlines.
• Proven ability to establish and enhance effective working relationships with Stakeholders at varying levels throughout organisations within the NHS, Local Authorities and Independent Care Sector.

Qualifications and Knowledge

Essential

• In depth knowledge & experience of databases and spreadsheets to Vocational Level 3 or equivalent skills, knowledge and experience.
• Vocational Level 3 or equivalent skills, knowledge and experience. Well-developed IT skills including use of Microsoft Office (Excel) software and email.
• Knowledge of legislation relating to data protection and the release of confidential information.
• A commitment to continued professional development and the ability to learn new IT related systems.

Desirable

• ECDL or equivalent computer certificate.
• Experience of working in the NHS or similar health environment.
• Experience of working within an office environment.

Skills and Attributes

Essential

• Proficient user of Microsoft Office packages, Word, Outlook, and Excel - required to fulfil the requirements of the post.
• Able to work with a high level of accuracy.
• Excellent organisational and planning skills to ensure work is appropriately prioritised and completed.
• Able to work independently and effectively as part of a team.
• Problem solving skills.
• Excellent written and verbal communication skills.
• Excellent time management skills.
• Good interpersonal skills.

Desirable

• Have the skills and confidence to build effective relationships, especially with senior managers and clinical staff.
• Welsh Language Speaking & Listening Skills (Level 3 and above/B2)

Other Role Requirements

Essential

• Helpful, courteous and professional attitude.
• Clear communicator with good writing and telephone skills.
• Ability to work under pressure, meet deadlines and prioritise workload in a challenging and demanding environment.
• Able to work confidentiality and able to demonstrate tact and diplomacy when working with others.
• Ability to travel within geographical area in a timely manner.
• Flexibility to meet the needs of the service.