Freight Forwarder
TCB Group
Clock Face · posted 20 August 2026
Job type
full time
Location
Clock Face, Merseyside
Category
Logistics and Warehousing
Multimodal Freight Forwarder
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Location: St Helens, United Kingdom
Position Type: Full-time
Salary: Competitive (DOE)
Join Our Growing UK Freight Forwarding Team
TCB Group is looking for a Freight Forwarder to join our team in St Helens.
This is a hands-on operational role offering the opportunity to manage international import and export shipments across ocean, air and road freight, with a particular focus on ocean freight.
Working as part of a small and experienced team, you will take ownership of shipments from initial quotation through to final delivery, coordinating every stage of the process and ensuring customers receive a reliable and responsive service.
For a freight forwarding professional looking for greater responsibility and the opportunity to broaden their experience, this is an excellent opportunity to develop your career within a growing international logistics business.
Key Responsibilities
Manage import and export shipments from initial quotation through to final delivery.
Coordinate international ocean, air and road freight movements, with a primary focus on ocean freight.
Prepare and process import and export documentation.
Assist with customs declarations and ensure relevant shipment documentation is completed accurately.
Liaise closely with customers, overseas agents, shipping lines, airlines, hauliers and other suppliers.
Prepare quotations and provide customers with competitive freight solutions.
Create and maintain accurate job files within CargoWise.
Monitor shipments throughout the transportation process and provide customers with regular updates.
Proactively identify and resolve operational issues or delays.
Process supplier costs and customer invoices accurately and efficiently.
Work closely with colleagues to ensure a consistently high standard of customer service.
Take ownership of individual shipments and ensure they are managed efficiently from start to finish.
About You
We're looking for a proactive and organised freight forwarding professional who enjoys taking ownership of shipments and delivering a high standard of service to customers.
You'll be comfortable working in a fast-paced operational environment, managing multiple shipments simultaneously and communicating with customers, suppliers and overseas partners.
Previous experience across every mode of transport is not essential. We're interested in candidates with a solid freight forwarding background who are keen to expand their knowledge across ocean, air and road freight.
Essential Requirements
Previous experience within freight forwarding or international logistics.
Operational experience within at least one major transport mode, including ocean, air or road freight.
Experience handling import and/or export shipments.
Good understanding of the international freight forwarding process.
Strong communication and customer service skills.
Strong organisational skills and the ability to manage multiple shipments and priorities.
A proactive, solutions-focused approach to operational challenges.
Willingness to learn and develop your knowledge across multiple freight modes.
Desirable Experience
Previous multimodal freight forwarding experience.
Experience handling both import and export shipments.
Knowledge of customs procedures and customs declarations.
Previous experience using CargoWise or a similar freight management system.
Customs expertise is advantageous but is not essential for the position.
Why JoinTCB Group?
Join a growing international freight forwarding business.
Develop your experience across ocean, air and road freight within a small, supportive and experienced team.
Gain hands-on experience across different areas of international freight forwarding.
Build a long-term career within the freight and logistics industry.
Annual company bonus.
Free on-site parking.
Competitive salary dependent on experience. xwzovoh
How to Apply
If you're a freight forwarding professional looking for a varied operational role with the opportunity to develop your multimodal expertise, we'd like to hear from you.
Please submit your CVoutlining your suitability for the position.
Reference: Freight Forwarder
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Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Location: St Helens, United Kingdom
Position Type: Full-time
Salary: Competitive (DOE)
Join Our Growing UK Freight Forwarding Team
TCB Group is looking for a Freight Forwarder to join our team in St Helens.
This is a hands-on operational role offering the opportunity to manage international import and export shipments across ocean, air and road freight, with a particular focus on ocean freight.
Working as part of a small and experienced team, you will take ownership of shipments from initial quotation through to final delivery, coordinating every stage of the process and ensuring customers receive a reliable and responsive service.
For a freight forwarding professional looking for greater responsibility and the opportunity to broaden their experience, this is an excellent opportunity to develop your career within a growing international logistics business.
Key Responsibilities
Manage import and export shipments from initial quotation through to final delivery.
Coordinate international ocean, air and road freight movements, with a primary focus on ocean freight.
Prepare and process import and export documentation.
Assist with customs declarations and ensure relevant shipment documentation is completed accurately.
Liaise closely with customers, overseas agents, shipping lines, airlines, hauliers and other suppliers.
Prepare quotations and provide customers with competitive freight solutions.
Create and maintain accurate job files within CargoWise.
Monitor shipments throughout the transportation process and provide customers with regular updates.
Proactively identify and resolve operational issues or delays.
Process supplier costs and customer invoices accurately and efficiently.
Work closely with colleagues to ensure a consistently high standard of customer service.
Take ownership of individual shipments and ensure they are managed efficiently from start to finish.
About You
We're looking for a proactive and organised freight forwarding professional who enjoys taking ownership of shipments and delivering a high standard of service to customers.
You'll be comfortable working in a fast-paced operational environment, managing multiple shipments simultaneously and communicating with customers, suppliers and overseas partners.
Previous experience across every mode of transport is not essential. We're interested in candidates with a solid freight forwarding background who are keen to expand their knowledge across ocean, air and road freight.
Essential Requirements
Previous experience within freight forwarding or international logistics.
Operational experience within at least one major transport mode, including ocean, air or road freight.
Experience handling import and/or export shipments.
Good understanding of the international freight forwarding process.
Strong communication and customer service skills.
Strong organisational skills and the ability to manage multiple shipments and priorities.
A proactive, solutions-focused approach to operational challenges.
Willingness to learn and develop your knowledge across multiple freight modes.
Desirable Experience
Previous multimodal freight forwarding experience.
Experience handling both import and export shipments.
Knowledge of customs procedures and customs declarations.
Previous experience using CargoWise or a similar freight management system.
Customs expertise is advantageous but is not essential for the position.
Why JoinTCB Group?
Join a growing international freight forwarding business.
Develop your experience across ocean, air and road freight within a small, supportive and experienced team.
Gain hands-on experience across different areas of international freight forwarding.
Build a long-term career within the freight and logistics industry.
Annual company bonus.
Free on-site parking.
Competitive salary dependent on experience. xwzovoh
How to Apply
If you're a freight forwarding professional looking for a varied operational role with the opportunity to develop your multimodal expertise, we'd like to hear from you.
Please submit your CVoutlining your suitability for the position.
Reference: Freight Forwarder