Freight Forwarder

FreightForwarder Salary £30-£40K DOE Hours 8am – 4.30pm or 8.30am – 5pm Gym Discount Pension Free parking Casual dress Company outings Know your FCL from your LCL? Can you get an import shipment through customs without breaking into a cold sweat? Then we should probably talk. We’re looking for 2 experienced Import Operator/Freight Forwarders to join a busy but bubbly office. You’ll be managing imports from start to finish, keeping customers updated, dealing with shipping lines, hauliers and overseas agents — and ideally knowing your way around customs entries too. What you’ll be doing: * Managing import shipments from arrival to final delivery * Handling FCL/LCL documentation and keeping paperwork shipshape * Liaising with shipping lines, hauliers, overseas agents and customers * Completing or coordinating customs clearance and entries * Tracking shipments and solving the inevitable “where is my container?” questions * Dealing with delays, amendments and the occasional shipping-line curveball * Keeping customers informed without needing to be chased every five minutes * Invoicing, checking costs and generally making sure the numbers add up What we’re looking for: * Experience in import freight forwarding * Good understanding of sea freight and import processes * Customs experience is highly desirable * Comfortable dealing with customers, suppliers and transport providers * Organised, commercially aware and able to juggle multiple shipments without losing the plot * Someone who knows that “ETA” isn't just another three-letter acronym to throw into an email