Front of House

Be the Heart of a Thriving Community Join our front of house team and become the welcoming face that brightens residents' days at our beautiful Leatherhead community. This role is about creating genuine connections and making a real difference to people's lives every single day. About Birchgrove At Birchgrove, we create welcoming, purpose-built rental communities for people over 65 places where comfort, independence, and connection thrive. Our mission is simple: to make life easier and brighter for our residents, while building a supportive, inclusive workplace for our colleagues. We're proud to be a Disability Confident Employer and a Living Wage Employer. At Birchgrove, everyone's contribution is valued, and we work together with warmth, respect, and purpose. What You'll Be Doing No two days are the same. You'll be at the heart of our community, making daily life run smoothly. Creating a warm, welcoming environment for residents and visitors Supporting residents with day-to-day requests and activities Assisting in planning and running community events and social activities Serving food, hot drinks, and bar service with a smile Looking after communal areas and keeping them inviting Handling phone calls and enquiries in a friendly, professional way Working as part of a supportive, close-knit team About You We're looking for someone who is: Warm, friendly, and approachable Passionate about making a difference to older people's lives Great at communication and enjoys working with others Self-motivated with a positive, can-do attitude Happy to pitch in wherever needed to keep things running smoothly Experience in hospitality, customer service, or front of house is helpful, but what matters most is your attitude and people skills. Why Join Birchgrove? Make a difference every day your work helps create a happy, thriving community Enjoy great perks competitive pay, healthcare cashback scheme, electric car scheme, and complimentary lunch cooked by our professional chefs Grow with us we're committed to supporting your career and personal development Be part of a caring team where everyone is respected, included, and valued Feel proud Birchgrove is a leader in our field, with a reputation for quality, warmth, and community Ready to Make a Difference? If you want to be part of a team that values kindness, connection, and care, we'd love to hear from you. Pop in and see what we do before applying you'll get a real feel for our community and the difference we make every day. TPBN1_UKTJ