General Administrator Officer

Administrative Officer Pay Rate: £13.47 per hour Hours: 37 hours per week, Monday to Friday, 9:00am to 5:00pm Contract Length: Basic DBS- Provided by brookstreet We are recruiting for an Administrative Officer to join a busy operational team based in York. The role is primarily office-based, although hybrid working may be introduced in the future. Candidates should be flexible, as future shift patterns may include 8:00am to 4:00pm or 11:00am to 7:00pm, with occasional weekend working. Weekend shifts, if required, would be worked from home. Please note, successful candidates must have sufficient space at home to accommodate a work printer. Communicate clearly, confidently and professionally with internal and external stakeholders via telephone and email. Maintain and update customer records and databases in line with policies and data protection requirements. Enter, update and validate data across multiple systems. Monitor trackers and maintain quality standards across administrative processes. Strong customer service skills with the ability to handle telephone and email enquiries professionally. Competent user of Microsoft Office applications, including Outlook, Word and Excel. Flexible, resilient and comfortable working in a fast-paced environment. Experience supporting operational, regulatory or compliance-based work. Ongoing training and support will be provided. No travel is required for training. No holidays should be booked during the first few weeks of employment. Potential extension beyond the initial contract period. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.