General Manager- Entertainment and Guest Experience

Lead an Exceptional Entertainment Destination Are you a commercially driven leader with a passion for creating unforgettable guest experiences? We are seeking an inspirational General Manager – Entertainment & Guest Experience to lead one of our largest holiday resort operations, overseeing a diverse portfolio that includes estate retail, amusement and arcade operations, themed attractions, facilities management, guest entertainment, and commercial services. This is an exceptional opportunity for an experienced senior leader who thrives in fast-paced, high-volume leisure or hospitality environments and has a proven ability to deliver commercial growth while creating world-class guest experiences. The Opportunity As General Manager, you will have full operational responsibility for a multi-million-pound business, leading large multidisciplinary teams across entertainment, retail, gaming, facilities, guest services, and operational support. You will shape the guest experience, drive commercial performance, develop future leaders, and ensure the resort continues to exceed expectations through innovation, operational excellence, and outstanding customer service. Key Responsibilities * Lead the overall strategic and operational performance of the entertainment division. * Drive sustainable commercial growth through revenue optimisation and innovative guest experiences. * Oversee estate retail operations, amusement a...