General Manager

General Manager – Premium Bar & Restaurant Location: Richmond, South West London Salary: £50,000 - £55,000 Job Type: Full-time, Permanent We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond. This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth. The role As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable. Your responsibilities will include: * Leading, inspiring and developing the management and wider venue team * Delivering sales, profit, labour and operational targets * Maintaining consistently high standards across food, drink and service * Recruiting, retaining and developing high-performing team members * Managing stock, wastage, payroll and wider financial controls * Ensuring full compliance with licensing, food safety and health and safety requirements * Creating a collaborative, professional and enjoyable team culture What we’re looking for We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do. You’ll ideally have: * Previous experience as a General Manager within a quality bar, restaurant or premium pub environment * A strong record of leading and developing successful teams * Excellent commercial awareness, with experience managing budgets, labour and profitability * High standards and a genuine passion for customer experience * The confidence to be visible on the floor and build relationships with regular customers * Strong organisational, communication and problem-solving skills * A hands-on leadership style and the ability to remain composed during busy services What’s on offer * Competitive salary * Staff discounts across a wider collection of venues * Training and professional development * Genuine opportunities for career progression * Flexible working where operationally possible * A supportive, inclusive and people-focused culture This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success