Guest Service Manager Front of House
Job Description
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
Benefits
- £35 BB per night colleague rate
- £70 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards
- Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
- Quarterly Shining Star recognition
- Annual colleague celebrations
- Free use of gym and leisure facilities
The Role of Guest Service Manager - Front of House Manager
The Guest Service Manager - Front of House Manager will be responsible for the Front of House operation and team, they will manage any group bookings and ensure a warm welcome for all guests. The Guest Service Manager - Front of House Manager will lead the team to ensure that all standards are maintained, colleagues are trained and working safely at all times whilst delivering that exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving and being adaptable are att...